The partnership entails advantages for clients with
- Intelgic support provides access to the ticket-based product support.
- Partner service Help desks
- Access to Intelgicexperts
- Access to a global reseller of licenses of Intelgic
Access to knowledge base:
The Intelgic Partnership Program offers its partners fascinating advantages
A specialized solution for Finance and Accounting business function helps match vendor invoices and purchase orders using AI technique. This not just eliminates the requirement of manual work, but also drastically cuts down on processing time and error in data entry.
A solution designed for Data Back-up, this process helps in total serve back-up at a specified time. The best thing is that the entire process can be remotely acsessed through predefined crdentials. There is also no fear of losing data, in case the back-up stops accidentally. The function is once again reset and rescheduled automatically to the next progrmmed time-slot. Not ust this, the system also auto-generates a report for the admin and documentation department.
With our bot solutions, you need not worry if the internet suddenly stops functioning. There is a facility of auto-accessing the log-system. You can request resolution for non functioning of the internet. You can get the code and IP address of the employee from the log-in source. There are many follow-up solution options. You can access the firewall of the company to eliminate any possibility of blockage of the respective IP. If blocked, the status may be intimated to the employee. There can also be a possibility of exceeding the limit quota – the information of which may be subsequently be communicated to the employee through e-mail. If both these are not the case then the user’s machine may be pinged to find out if it is on LAN. If not on LAN, the employee and administrator may be notified to resolve the problem manually. With plugging of every problem possibility, resoltion of non-functioning of the internet is fast and effective.
Make your LAN connectivity checking more systemized and automized with our solutions. Our bots will help auto-check LAN connectivity at pre-determined intervals. An analysis of server ping helps determine the connectivity. If the connectivity is on then the server may be accessed remotely. Following this, a navigation to the Sharing Center and Network will help check IP4 Settings and DNS Server entry. This way all the servers can be auto-checked. If there is a problem in connectivity then admin will be emailed to run the resolution process.
The system would allow log-system access for any type of resolution in log-in difficulties. It enables you to auto- read the IP address and code of the employee from the log-in source. An access to the management system will help determine if the user has been blocked. If so, then status mail is sent to the employee for follow-up resolution by the admin. If no such issues are there then you may check the logs in the network server to find out if the employee has keyed-in right credentials. If not then the employee and admin may be notified to provident the right credentials. All such resolutions take the least possible time with our bots.
Resetting password can now be monitored in a more systematic and fast way. All that needs to be done is to access the log-system to enable viewing of the password reset and retrieval request to know the employee code. A log-in into the management system will then enable resetting of the password. Once the log system is updated and the status is closed, the new password may be mailed to the employee.
Enable automated process in server checking through our solutions. The checking will be automatically executed at a set time and can be remotely accessed. Navigation to "intall-dir/bat" will enable checking of server status. Similarly keying “bin/vdp-control-panel" will help check the status of proxy server. A follow-up email may then be sent to admin personnel after first level resolution.
Enabling of temporary admin access rights can now be processed automatically. Access to the log-register will provide the name and ID of the employee requesting temporary admin aceess rights. Once you log in to the access management system of the company, you can give the temporary admin access rights to the respective employee. The access details, including the duration may then be mailed to the employee and admin.
It is now possible to check the usage of disk through automated process. This auto-check will be ensued at a pre-determined interval, using set-credential based remote access. If it is found that the disk usage is more than the set limit then it is possible to obtain a list of processes that are crossing the desired memory level. Such processes which are unnecessary may be ended following a rule protocol. A follow-up auto-check will provide the latest statut of usage, which may then be mailed to the admin.
Our bots will enable you to auto-check the server virus at regular intervals through remote access. It is then possible to auto-run the anti-virus software, followed up by auto generaion of analysis report. You may then undertake first level resolution and send the report to the admin for further action if needed.
Our automated processes can ease work experience for employees by enabling setting up of remote work stations. The process will enable actions like easing registration of new equipments, setting up VPNs, correlating employee ID and equipment registration numbers.
Monitoring of your internet bandwith can be a systematically streamlined process through our automized system. This will allow you to monitor internet usage of each employee work-station. You will be able to monitor broad-band connectivity and usage of employees in their local area. Each employee can also be auto-requested to send deatils of their internet package. This is highly effective in situations too where work-from-home is the norm. This will enable you to evaluate the bandwith status and take early resolution steps.
Remote work system is the trend now and to enable incident-based response for remote activities, our automation processes are the perfect solution. With this you can enable automated incident tickets, managing of regular IT tasks, and remedial response management of incident management assignments for those who are working remotely. This will enable smooth functioning of the remote work system.
